MPayerעברית
Measuring customer experience matters. The real value begins when the people who can act on the feedback receive the right information.
Organizations interact with customers across many touchpoints. Understanding what happened, where an issue arose and which feedback requires attention is not always straightforward. Even when surveys are collected, insights can remain inside reports instead of prompting action.
Pristo CX is a SaaS platform for ongoing customer satisfaction and experience measurement. Organizations can create questionnaires, distribute surveys on a schedule or following business events, collect feedback and view management reports. Alerts help bring feedback that may require attention to the relevant teams.
Pristo CX is one of two Pristo products. Alongside Pristo GO, which focuses on field operations and inspections, it reflects an approach of building a dedicated product around a defined business need. Both products operate under the Pristo brand as part of MPayer's activities.
The official Pristo website provides product capabilities, use cases and more information about Pristo CX.